FAQ's

What if an item I want is sold out?

CONTACT US and we’ll assist you as best we can by either suggesting a similar product or manufacturing the style again, demand permitting.

HOW DO I CARE FOR MY PURCHASE?

For best care see the best care section of your products LIFE-CYCLE infographic on the LIFE-CYCLES page.

MY PRODUCT HAS A FAULT.

CONTACT US and we’ll assist you by repairing the fault(local to Gauteng) or replacing the item with no cost to you.

WHAT SUSTAINABLE ATTRIBUTES DO THE PRODUCTS HAVE?

All products from the seasonal collections can be returned via our TAKE-BACK system. These returned products, along with all waste created through the manufacture of our seasonal collections is recycled into new products. From the CHANGE collection the AMAHLE DRESS is cut from a zero-waste pattern and the TUMELO CROP TOP and MBALI CAPE are made from pre and post-consumer waste. In future we’ll explore modular garments.

 

CAN NON-EVODIA CLOTHING BE SENT TO EVODIA FOR RECYCLING VIA THE TAKE-BACK SYSTEM?

  

No. Our seasonal collections are constructed from fabrics with properties that are suitable for our second-life products. The quality of the material should also be considered for recycling feasibility. The high-quality virgin materials selected to produce the seasonal collections will maintain the quality needed for a second-life product.